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Copilot
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 8, 2025
Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jul 8, 16:44 UTC
Jul 8, 16:44 UTC
Update -
We are seeing complete recovery for Actions. New jobs will run as normal. Some runs initiated during the incident will be left in a stuck state and will not complete.
Jul 8, 16:43 UTC
Jul 8, 16:43 UTC
Update -
We have scaled out our capacity and customers will begin to see timely updates.
Jul 8, 16:29 UTC
Jul 8, 16:29 UTC
Update -
Some customers are seeing delays in updates to their runs resulting in missing logs and delayed run status updates. We are investigating the cause of the issue.
Jul 8, 16:10 UTC
Jul 8, 16:10 UTC
Investigating -
We are investigating reports of degraded performance for Actions
Jul 8, 16:05 UTC
Jul 8, 16:05 UTC
Jul 7, 2025
Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jul 7, 22:34 UTC
Jul 7, 22:34 UTC
Update -
We are investigating reports of Copilot Coding Agent service degraded performance
Jul 7, 22:31 UTC
Jul 7, 22:31 UTC
Investigating -
We are currently investigating this issue.
Jul 7, 22:29 UTC
Jul 7, 22:29 UTC
Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jul 7, 22:22 UTC
Jul 7, 22:22 UTC
Update -
We are investigating reports of degraded performance for larger runners.
Jul 7, 22:07 UTC
Jul 7, 22:07 UTC
Investigating -
We are currently investigating this issue.
Jul 7, 22:03 UTC
Jul 7, 22:03 UTC
Jul 6, 2025
No incidents reported.
Jul 5, 2025
No incidents reported.
Jul 4, 2025
No incidents reported.
Jul 3, 2025
Resolved -
On 7/3/2025, between 3:22 AM and 7:12 AM UTC, customers were prevented from SSO authorizing Personal Access Tokens and SSH keys via the GitHub UI. Approximately 1300 users were impacted.
A code change modified the content type of the response returned by the server, causing a lazily-loaded dropdown to fail to render, prohibiting the user from proceeding to authorize. No authorization systems were impacted during the incident, only the UI component. We mitigated the incident by reverting the code change that introduced the problem.
We are making improvements to our release process and test coverage to catch this class of error earlier in our deployment pipeline. Further, we are improving monitoring to reduce our time to detection and mitigation of issues like this one in the future.
Jul 3, 07:12 UTC
A code change modified the content type of the response returned by the server, causing a lazily-loaded dropdown to fail to render, prohibiting the user from proceeding to authorize. No authorization systems were impacted during the incident, only the UI component. We mitigated the incident by reverting the code change that introduced the problem.
We are making improvements to our release process and test coverage to catch this class of error earlier in our deployment pipeline. Further, we are improving monitoring to reduce our time to detection and mitigation of issues like this one in the future.
Jul 3, 07:12 UTC
Update -
The rollback has been deployed successfully on all environments. Customers should now be able to SSO authorize their Classic Personal Access Tokens and SSH keys on their GitHub organizations.
Jul 3, 07:11 UTC
Jul 3, 07:11 UTC
Update -
The root cause for the rendering bug that prevented customers from SSO authorizing Personal Access Tokens and SSH keys has started rolling out. We are continuously monitoring this rollback.
Jul 3, 06:46 UTC
Jul 3, 06:46 UTC
Update -
We have identified the root cause for the rendering bug that prevented customers from SSO authorizing Personal Access Tokens and SSH keys.The changes that caused the issue are being rolled back.
Jul 3, 06:07 UTC
Jul 3, 06:07 UTC
Update -
We are investigating an issue with SSO authorizing Classic Personal Access Tokens and SSH keys.
Jul 3, 05:45 UTC
Jul 3, 05:45 UTC
Investigating -
We are currently investigating this issue.
Jul 3, 05:39 UTC
Jul 3, 05:39 UTC
Jul 2, 2025
Resolved -
On July 2, 2025, between 1:35 AM UTC and 16:23 UTC, the GitHub Enterprise Importer (GEI) migration service experienced degraded performance and slower-than-normal migration queue processing times. This incident was triggered due to a migration including an abnormally large number of repositories, overwhelming the queue and slowing processing for all migrations.
We mitigated the incident by removing the problematic migrations from the queue. Service was restored to normal operation as the queue volume was reduced.
To ensure system stability, we have introduced additional concurrency controls that limit the number of queued repositories per organization migration, helping to prevent similar incidents in the future.
Jul 2, 16:23 UTC
We mitigated the incident by removing the problematic migrations from the queue. Service was restored to normal operation as the queue volume was reduced.
To ensure system stability, we have introduced additional concurrency controls that limit the number of queued repositories per organization migration, helping to prevent similar incidents in the future.
Jul 2, 16:23 UTC
Update -
We're down to healthy level of queued migrations and the system is processing migrations at normal system concurrency levels.
Jul 2, 16:23 UTC
Jul 2, 16:23 UTC
Update -
Repository migrations are experiencing delayed processing times. Mitigation has been implemented and migration times are recovering.
Jul 2, 16:14 UTC
Jul 2, 16:14 UTC
Investigating -
We are currently investigating this issue.
Jul 2, 16:09 UTC
Jul 2, 16:09 UTC
Resolved -
On July 2nd, 2025, between approximately 08:40 and 10:16 UTC, the Copilot service experienced degradation due to an infrastructure issue which impacted the Claude Sonnet 4 model, leading to a spike in errors. No other models were impacted.
The issue was mitigated by rebalancing load within our infrastructure. GitHub is working to further improve the resiliency of the service to prevent similar incidents in the future.
Jul 2, 10:16 UTC
The issue was mitigated by rebalancing load within our infrastructure. GitHub is working to further improve the resiliency of the service to prevent similar incidents in the future.
Jul 2, 10:16 UTC
Update -
We are no longer experiencing degradation—Claude Sonnet 4 is once again available in Copilot Chat and across IDE integrations.
We will continue monitoring to ensure stability, but mitigation is complete.
Jul 2, 10:16 UTC
We will continue monitoring to ensure stability, but mitigation is complete.
Jul 2, 10:16 UTC
Update -
We are experiencing degraded availability for the Claude Sonnet 4 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue. Other models are available and working as expected.
Jul 2, 09:55 UTC
Jul 2, 09:55 UTC
Investigating -
We are currently investigating this issue.
Jul 2, 09:54 UTC
Jul 2, 09:54 UTC
Jul 1, 2025
No incidents reported.
Jun 30, 2025
Resolved -
On June 30th, 2025, between approximately 18:20 and 19:55 UTC, the Copilot service experienced a degradation of the Claude Sonnet 3.7 model due to an issue with our upstream provider. Users encountered elevated error rates when using Claude Sonnet 3.7. No other models were impacted.
The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
Jun 30, 19:55 UTC
The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
Jun 30, 19:55 UTC
Update -
The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat and across IDE integrations [VSCode, Visual Studio, JetBrains].
We will continue monitoring to ensure stability, but mitigation is complete.
Jun 30, 19:55 UTC
We will continue monitoring to ensure stability, but mitigation is complete.
Jun 30, 19:55 UTC
Update -
We are experiencing degraded availability for the Claude 3.7 Sonnet model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
Other models are available and working as expected.
Jun 30, 19:14 UTC
Other models are available and working as expected.
Jun 30, 19:14 UTC
Investigating -
We are currently investigating this issue.
Jun 30, 19:13 UTC
Jun 30, 19:13 UTC
Resolved -
Due to a degradation of one instance of our internal message delivery service, a percentage of jobs started between 06/30/2025 19:18 UTC and 06/30/2025 19:50 UTC failed, and are no longer retry-able. Runners assigned to these jobs will automatically recover within 24 hours, but deleting and recreating the runner will free up the runner immediately.
Jun 30, 19:00 UTC
Jun 30, 19:00 UTC
Jun 29, 2025
No incidents reported.
Jun 28, 2025
No incidents reported.
Jun 27, 2025
No incidents reported.
Jun 26, 2025
Resolved -
On June 26, 2025, between 17:10 UTC and 23:30 UTC, around 40% of attempts to create a repository from a template repository failed. The failures were an unexpected result of a gap in testing and observability.
We mitigated the incident by rolling back the deployment.
We are working to improve our testing and automatic detection of errors associated with failed template repository creation.
Jun 26, 23:33 UTC
We mitigated the incident by rolling back the deployment.
We are working to improve our testing and automatic detection of errors associated with failed template repository creation.
Jun 26, 23:33 UTC
Update -
We identified an internal change that was causing errors when creating a repository from a template. This change has now been rolled back, and customers should no longer encounter errors when creating repositories from templates.
Jun 26, 23:32 UTC
Jun 26, 23:32 UTC
Update -
Users may experience errors when creating a repository from a template. The error message may prompt the user to delete the repository, however this deletion attempt will not be successful. We are investigating the cause of these errors.
Jun 26, 23:05 UTC
Jun 26, 23:05 UTC
Investigating -
We are currently investigating this issue.
Jun 26, 23:05 UTC
Jun 26, 23:05 UTC
Resolved -
On June 26th, between 14:42UTC and 18:05UTC, the GitHub Enterprise Importer (GEI) service was in a degraded state, during which time, customers of the service experienced extended repository migration durations.
Our investigation found that the combined effect of several database updates resulted in the severe throttling of GEI to preserve overall database health.
We have taken steps to prevent additional impact and are working to implement additional safeguards to prevent similar incidents from occurring in the future.
Jun 26, 18:05 UTC
Our investigation found that the combined effect of several database updates resulted in the severe throttling of GEI to preserve overall database health.
We have taken steps to prevent additional impact and are working to implement additional safeguards to prevent similar incidents from occurring in the future.
Jun 26, 18:05 UTC
Update -
The earlier delays affecting GitHub Enterprise Importer queries and jobs have now been resolved and are operating normally.
Thank you for your patience while we investigated and addressed the issue.
Jun 26, 18:04 UTC
Thank you for your patience while we investigated and addressed the issue.
Jun 26, 18:04 UTC
Update -
We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with queries and jobs.
Next update in 60 minutes.
Jun 26, 16:51 UTC
Next update in 60 minutes.
Jun 26, 16:51 UTC
Update -
We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with infrastructure.
Next update in 60 minutes.
Jun 26, 15:19 UTC
Next update in 60 minutes.
Jun 26, 15:19 UTC
Update -
GitHub Enterprise Importer is experiencing degraded throughput, resulting in significant slowdowns in migration processes and extended wait times for customers.
Jun 26, 14:43 UTC
Jun 26, 14:43 UTC
Investigating -
We are currently investigating this issue.
Jun 26, 14:42 UTC
Jun 26, 14:42 UTC
Jun 25, 2025
No incidents reported.
Jun 24, 2025
Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jun 24, 12:26 UTC
Jun 24, 12:26 UTC
Update -
We have identified that the navigation bar is missing in GitHub Enterprise Cloud with data residency instances for the repositories related pages and are currently attempting a mitigation.
Jun 24, 11:00 UTC
Jun 24, 11:00 UTC
Investigating -
We are currently investigating this issue.
Jun 24, 10:55 UTC
Jun 24, 10:55 UTC
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