Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jan 7, 21:07 UTC
Update -
We have implemented a mitigation and confirmed that Copilot Pro and Business accounts now have access to the previously missing models. We will continue monitoring to ensure complete resolution.
Jan 7, 19:43 UTC
Update -
We continue to investigate. We'll post another update by 19:50 UTC.
Jan 7, 19:29 UTC
Update -
Correction - Copilot Pro and Business users are impacted. Copilot Pro+ and Enterprise users are not impacted.
Jan 7, 19:10 UTC
Update -
We continue to investigate this problem and have confirmed only Copilot Business users are impacted. We'll post another update by 19:30 UTC.
Jan 7, 19:06 UTC
Update -
We are currently investigating reports of some Copilot Pro premium models including Opus and GPT 5.2 being unavailable in Copilot products. We'll post another update by 19:08 UTC.
Jan 7, 18:44 UTC
Update -
We have received reports that some expected models are missing from VSCode and other products using Copilot. We are investigating the cause of this to restore access.
Jan 7, 18:33 UTC
Investigating -
We are investigating reports of degraded performance for Copilot
Jan 7, 18:32 UTC