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Copilot Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 27, 2024

No incidents reported today.

Nov 26, 2024

No incidents reported.

Nov 25, 2024
Resolved - Between 13:30 and 15:00 UTC, repository searches were timing out for most users. The ongoing efforts from the similar incident last week helped uncover the main contributing factors. We have deployed short-term mitigations and identified longer term work to proactively identify and limit resource-intensive searches.
Nov 25, 15:25 UTC
Update - Search is now operating normally. We are declaring this issue resolved.
Nov 25, 15:24 UTC
Update - We are now observing signs of complete recovery in search. We will continue to monitor and assess.
Nov 25, 15:10 UTC
Update - We're observing signs of recovery in search, we will continue to monitor.

Next update within 15 minutes.

Nov 25, 14:40 UTC
Update - We are seeing failures in repos, users, discussions, and wikis search. Customers may see failing searches and searching by topic may fail to load.

Code and issues search continue to be available.

The team is investigating, next update in 30m.

Nov 25, 14:10 UTC
Update - We are seeing failures in search. Customers may see failing searches and searching by topic may fail to load.
Nov 25, 13:58 UTC
Investigating - We are currently investigating this issue.
Nov 25, 13:57 UTC
Resolved - This incident has been resolved.
Nov 25, 12:17 UTC
Update - This incident has been mitigated; we are now seeing requests succeeding to the Claude 3.5 Sonnet model in Copilot.
Nov 25, 12:17 UTC
Update - The team is continuing to investigate errors using the Claude 3.5 Sonnet v2 model and has engaged our partners.

All requests to this model are failing, but other Copilot models are functional and can be used as an alternative.

Nov 25, 11:44 UTC
Update - Users cannot use the Claude 3.5 Sonnet model in GitHub Copilot currently, in both VS Code and GitHub.com chat. The team is investigating.
Nov 25, 11:00 UTC
Investigating - We are currently investigating this issue.
Nov 25, 10:51 UTC
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Resolved - On November 21, 2024, between 14:30 UTC and 15:53 UTC search services at GitHub were degraded and CPU load on some nodes hit 100%. On average, the error rate was 22 requests/second and peaked at 83 requests/second. During this incident Enterprise Profile pages were slow to load and searches may have returned low quality results.

The CPU load was mitigated by redeploying portions of our web infrastructure.

We are still working to identify the cause of the increase in CPU usage and are improving our observability tooling to better expose the cause of an incident like this in the future.

Nov 21, 16:48 UTC
Update - We are seeing recovery across all searches. The team continues to closely monitor our search system and is working to fully mitigate the cause of the problems.
Nov 21, 16:04 UTC
Update - Users will notice that loading an organization profile will sometimes not work. Additionally, the site-wide search is affected, too.
This issue does not affect code or issues and pull requests searches.

Nov 21, 15:33 UTC
Investigating - We are currently investigating this issue.
Nov 21, 15:30 UTC
Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 12:03 UTC
Update - We have resolved the issue but are waiting for queues to catch up.
Nov 19, 11:56 UTC
Update - We're investigating an issue with two-factor authentication in the GitHub mobile app
Nov 19, 11:38 UTC
Investigating - We are currently investigating this issue.
Nov 19, 11:36 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.