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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 3, 2025

Incident with Actions

Resolved - This incident has been resolved.
Jan 3, 00:19 UTC

Update - All systems are operational, and we have a plan to backfill the missing metadata. In total, 139,000 PRs were impacted across 45,000 repositories. The backfilled metadata will be available in a few days.

Until the backfill is complete, there are several actions you can take to ensure an Action runs:
- Any Actions that should have run on closed but not merged PRs can be triggered by re-opening and re-closing the PR.
- Actions that should have run on PR merge can be re-run from the main branch of your repository.

The only Actions that cannot be re-run at this time are ones that specifically use the merge commit.

Additionally, the `merge_commit_sha` field on an impacted Pull Request will be `null` when queried via our API until the backfill completes.

We appreciate the error reports we received, and thank you for your patience. We mitigated the initial impact quickly by rolling back a feature flag. We will be improving the monitoring of our feature flag rollouts in the future to better catch these scenarios.
Jan 3, 00:19 UTC

Update - We have remediated the issue impacting Actions workflows. During investigation and remediation, we realized there were also issues with recording metadata around merge commits. No git data or code has been lost. PRs merged today between 20:06 UTC and 22:15 UTC are impacted. We are working on a plan to regenerate the missing metadata and will provide an update once we have one in place.
Jan 2, 23:11 UTC

Update - Pull Requests is experiencing degraded performance. We are continuing to investigate.
Jan 2, 23:05 UTC

Update - We have identified and begun to remediate the issue preventing Actions from triggering on closed pull requests. We are beginning to see recovery.
Jan 2, 22:30 UTC

Investigating - We are investigating reports of degraded performance for Actions
Jan 2, 22:09 UTC

Jan 2, 2025

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

Disruption with some GitHub services

Resolved - On December 20th, 2024, between 15:57 UTC and 16:39 UTC some of our marketing pages became inaccessible and users attempting to access the pages would have received 500 errors. There was no impact to any operational product or service area. This issue was due to a partial outage with one of our service providers. At 16:39 UTC the service provider resolved the outage, restoring access to the affected pages. We are investigating methods to improve error handling and gracefully degrade these pages in case of future outages.
Dec 20, 16:44 UTC

Update - This issue is related to a partner who is working the problem, they in partial recovery.
Dec 20, 16:42 UTC

Update - We're seeing issues related to some of our marketing pages. We are investigating.
Dec 20, 16:20 UTC

Investigating - We are currently investigating this issue.
Dec 20, 16:18 UTC